Argentina South America

Sr Associate, Accounts Receivable – Buenos Aires, Buenos Aires

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world – picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified below and you think you can bring value to the role, we’d love to learn more about you!

The Sr Associate, Accounts Receivable will be responsible for a wide range of duties, including collections, customer relationship & process improvement areas. You will work across functions including Sales, commercial and accounting to ensure proper recording, processing and timely collection of AR!

Analyze problems and issues that arise. Monitor to ensure that monthly reports are completed on a timely basis. Coordinate and work closely with AR team in Mexico, US and India.

The Sr Associate A/R will assume wide range of responsibilities which may also include conference calls with Account team, customers to understand the root cause of issues and help facilitate closure to outstanding collection inquiries that pertain to billing. This candidate will also be responsible to ensure customers are billed according the latest contracts and/or amendments/schedules for their accounts as well as their team.

Duties And Responsibilities

Primary responsibilities of the Accounts Receivable Specialist includes the below for our CALA regions:

  • Maintain close relationship with customers in the region, sharing updated aging status with them and addressing their concerns to ensure timely cash collection

  • Monitor and report collection status to management and Billing team

  • Review A/R for compliance with finance team policies as well as adherence to SOX controls

  • Responsible for the review and comprehension of customer contracts and/or purchase orders as it relates to billing structure/payment terms/invoice delivery in collaboration with billing team

  • Assist with month-end close and coordinate of team deliverables

  • Perform other relevant duties as requested by management/internal/external audit

  • Perform account reconciliation research & resolution

  • Demonstrate sound decision making and problem-solving abilities

  • Create documentation for any new A/R functions

  • Education, Certification and Training, Job Knowledge, Experience, Skills and Abilities

  • 2-4 years of Accounts Receivable experience

  • Driven to detailed experience and high-quality error free work, relentless pursuit of excellence

  • Self-motivated to resolve problems and challenges

  • Accepts supervision and displays excellent team player attitude

  • Adapts well to change

  • Positive, upbeat attitude

  • Highly organized and able to build efficiency into processes

  • Accounts Receivable experience required

  • Knowledge of audit processes preferred

  • Ability to multi-task and manage multiple priorities

  • AA in Business Administration/Accounting or equivalent experience


Abilities And Skills

Comprehensive knowledge of:


Proven Skills In


Demonstrated Ability To

  • Be self-directed, have excellent initiative and organizational skills

  • Work in an environment that is fast paced and demanding

  • Handle multiple demands with a sense of urgency, drive and energy


    Búsqueda laboral equitativa: El empleador solo podrá solicitarle la información estrictamente necesaria para el desempeño en el trabajo que se ofrece (Ley 6471 de la Ciudad de Buenos Aires)

    Equitable job search: The employer may only request information strictly necessary for the performance of the job offered (Act 6471 of the City of Buenos Aires).

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Being You @ Ciena


As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination. Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.

We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Ciena’s interview process or seeking employment with us.

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