Asia China

Project Management, VP job with State Street.

VP– GD Risk and Service Governance APAC:

The role will be responsible to manage the execution of Upstream Incident Remediation and Improvement Plans relating to State Street and Client Critical issues. GD Risk and Service Governance APAC require the SME to be intrinsic to the identification of these issues, be capable to conduct root cause analysis and to design and develop the plans required for execution to drive broader and continuous operational improvement.

GD Risk and Service Governance APAC also plays a key role in APAC Risk Governance, which includes daily/weekly risk review and escalation of Custody Risk items; Governance of Monthly APAC OKRI Report and Meeting include Risk Categories for Fund Accounting and Custody deliverables for APAC based client relationships.

This role is based in the India Hub and will report to the APAC GD Governance Lead, based in the China Hub.

Key Responsibilities:

Service Improvement- APAC

  • Responsible for the collation and triage of daily issues, reportable and non reportable, from the various tools available
  • Perform analysis on select STT and Client Critical Issues identifying high impact and key trends items for attention
  • Work with the responsible operations teams to gain a full understanding of the issue for root cause analysis
  • Create, prioritize, plan and lead the execution of identified remediations for improvement on behalf of STT APAC and its client base
  • Communicate overall Incident Remediation and Improvement event status to stakeholders including open issues status, areas of risk and steps being taken towards resolution

Risk Governance:

  • Daily : Review High Value OD, Fails, Cash & Stock Breaks and Past Due income breaks and escalate any potential risk to management
  • Weekly: Weekly Report generation, status collation and Meeting to review the outstanding Risk items above the agreed threshold and escalation
  • Monthly: The APAC OKRI Report governance and Meeting include Risk Categories for Fund Accounting and Custody deliverables for APAC based client relationships
  • Work with APAC Governance teams to ensure consistency of goal alignment, trend assessment and reporting for all events being worked on


  • Build strong stakeholder and contributor network relationships wherever necessary including with Client Service, Oversight Governance, CoEs, Shared Service and Product teams to drive the execution of operational improvement plans
  • Assess operational effectiveness and implement changes which streamline functions and ensure optimal service environment and technology utilization.
  • Foster a sense of collaboration and urgency towards the execution of improvement outcomes with directs and within the broader team
  • Conduct performance planning and reviews for direct staff members
  • Be responsible and accountable for staff development and retention

Experience Required:

  • Experience of managing multi product / same product multi-functional environment within the same/similar Industry
  • Excellent understanding of financial instruments and its workability/application
  • Ability to manage and prioritize deliverables and requests and manage stakeholder expectations
  • Be able to prepare, interpret, analyze and present the data specific to business questions to the senior management
  • Good communication skills: Experience in engaging with senior management, Project Management and Stakeholder management skills are critical in this role.
  • Expert in MS Office suite (especially MS Excel and Power Point)

For further information, and to apply, please visit our website via the “Apply” button below.

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