Asia China

Fund Accounting & Administration, Senior Associate job with State Street.

Who we are looking for

As an Senior associate(assistant manager) in JPGC team located in Hangzhou, you will be an SME responsible for the oversight/review of daily operations from HCL JPGC team and to ensure that all deliverables from HCL are reviewed with 100% accuracy in the hybrid model. You are also responsible for the validating and audit checking deliverables from HCL against agreed client service level agreement (SLA), validity guideline, risk policies & standing operational procedures and to ensure HCL/HZ provide service to all queries/issues raised by both external/internal parties to the highest quality within the agreed turnaround times. You will need to demonstrate the ability to influence people as well as engage with your peers and managers. You will need effectively communicate issues identified from auditing with HCL and address appropriate actions from them.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Senior Associate you will:

  • Effectively perform auditing/review work to identify all the issues before delivering the external clients.
  • Timely summarize the issue log and perform daily review with HCL team for remediation actions.
  • Promptly respond to queries from the client or upstream/downstream internal teams.
  • To understand the core offering and ways to increase efficiencies and accuracy in the day to day process
  • To ensure that all day to day tasks and/or issues/queries raised by internal and external are resolved within agreed time frames.
  • Have a high level of understanding of the Client: their SLA, organization, policies & key contacts.
  • Identify, initiate and implement operational improvements especially in cost saving, productivities, resolve control gap and risk reduction.
  • Ensure risk controls are adhered to standard operation procedure and client specific procedure
  • Establish & build relationships with internal & external communication
  • Assist the manager to perform staff training & development through effective performance reviews and provides feedback to the Account Manager within the team, especially to play a key role to train up the staffs, ensure they are with good capability to service the clients
  • Assist with the manager with daily resource allocation, peak time management in line with overtime governance policy.
  • Proactively and well managed procedure, SOP, checklist and change requests

What we value

These skills will help you succeed in this role:

  • Professional English communication skills in both email written and verbal
  • A desire to provide unsurpassed service by exceeding service levels
  • Good time management skills, ability to multi task, work under pressure and meet deadlines
  • Good sense of escalation awareness and risk awareness. Able to identify and resolve issues in daily operations

Education & Preferred Qualifications

  • Degree qualified in English, Banking, Finance, Business, Accounting or related discipline; or relevant work experience in a similar role preferable.
  • Ideally 2-3 years’ experience in fund accounting, custody market
  • A good knowledge of fund accounting operational concepts

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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